2022-09-02 | NYSE: RF | Press release

Regions Bank and the nonprofit Regions Foundation support communities affected by the water crisis in the Jackson metropolitan area and central Mississippi.

The Regions Foundation, an Alabama-based nonprofit initiative funded primarily by Bank of Regions, announced on Friday a $25,000 grant to United Way of the Capital Area to support the Jackson Water Crisis Relief Fund. In addition, Regions Bank has announced a range of special banking services to help customers in the region who are directly affected by the crisis.


The $25,000 grant to United Way of the Capital Region will focus on short-term relief and long-term recovery needs for people and businesses affected by recent flooding that affected the main water treatment facility in Jackson, Mississippi, causing a water outage several days and leaving the community without a reliable source of water.

“United Way and its partner agencies are doing an incredible job of responding quickly to urgent needs due to the water crisis in the Jackson metropolitan area and central Mississippi,” said Marta Self, executive director of the Regions Foundation. “Additional needs will grow as our communities continue to face challenges obtaining sufficient water supplies, and the Regions Foundation will be there to support the ongoing work.”

Robert Leard, Metro Jackson’s market manager for Regions Bank, said the bank worked quickly to support affected residents with disaster recovery financial services. Moreover, one of the most valuable ways for the bank and the foundation to make a difference, he said, is to come together to meet the needs of the larger community.

“We are committed to serving and supporting the people and businesses in Metro Jackson and across Mississippi who are currently struggling with the lack of safe, reliable water,” adds Léard. “At times like this, it is especially important for us to stick together and ensure that resources are available to those who need them most. We hope this $25,000 grant from the Regions Foundation to United Way of the Capital Region will make a meaningful difference for individuals and families as we navigate this difficult time together.”


The disaster recovery financial services offered by the Bank of Regions in the affected areas1 are available for a limited time beginning September 2, 2022. Areas covered by these services may be expanded to include other communities based on ongoing damage assessments. Among these services:

  • No check cashing fee will be charged for checks issued by FEMA when cashed at a regional branch.2
  • Payment deferrals for credit card holders may be available depending on individual circumstances.3
  • Personal and business loan repayment assistance may be available depending on individual circumstances.3
  • Regions’ fees will be waived when Regions’ customers use other banks’ ATMs in affected areas for at least 7 days from September 2, 2022. (Note: Fees charged by other banks or ATM owners may still apply.)
  • Regional ATM fees charged to customers of other banks using Regional ATMs will be waived for at least 7 days starting September 2, 2022 (Note: Fees charged by other banks or ATM owners may still apply) .
  • Business loan payment deferrals of up to 90 days may be available depending on individual circumstances.3
  • Penalty-free CD pick-up is available upon request (except within seven days of issue or renewal).
  • An interest rate reduction of 0.50% is available until December 1, 2022 on new unsecured personal loans when customers request it in branch or by telephone.4
  • Check www.regions.com/MSWaterCrisis for an updated list of areas where these offers are available as damage assessments continue.


In addition to the disaster recovery services above, Regions Bank teams can be contacted at the following numbers for personalized advice on a range of loan products including:

  • Mortgages, home equity loans and lines: 1-800-748-9498
  • Other consumer loans: 1-866-298-1113
  • All other banking needs: 1-800-411-9393

About the Regions Foundation

The Regions Foundation supports community investments that have a positive impact on the communities served by Regions Bank. The Foundation engages in a grant-making program focused on priorities such as economic and community development; workforce education and preparation; and financial well-being. The Foundation is a 501(c)(3) non-profit corporation funded primarily by contributions from Regions Bank.

About the Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $161 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of retail and commercial banking services, wealth management and mortgage products and services. Regions serves customers in the South, Midwest and Texas and, through its subsidiary, Regions Bank, operates approximately 1,300 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member of the FDIC. Additional information about Regions and its full range of products and services can be found at www.regions.com.

1Offers are available for a limited time to individuals and businesses impacted by the Jackson, Mississippi water crisis event and storm remnants in the following zip codes; the current list of over 300 postcodes may be expanded as additional impacts from the Ida remains are sustained and further damage assessments are concluded. Offers may be subject to further exclusions and limitations and may be changed or terminated without notice. All loans and lines, deferrals, extensions or forbearances are subject to required documentation and credit approval. Residence restrictions may apply. Special interest rates determined by the applicant’s credit profile may not apply to products offered by third parties, such as Avant. Initially, impacted postal codes in Regions’ The retail banking footprint includes the following list, which is subject to expansion: 39041 – 39056 – 39058 – 39060 -39066 – 39175 – 39039 – 39040 – 39046 – 39047 – 39071 – 39110 – 39130 – 39154 – 39157 – 39158 – 3 39174 -39179 – 39201 – 39202 – 39203 – 39204 – 39205 – 39207 – 39208 – 39209 – 39210 – 39211 – 39212 -39213 – 39215 – 39216 – 39217 – 39225 – 3928 – 39296 – 39298

2FEMA’s no-fee cashing check offer is only available to customers in the regions; if you are not a Regions customer, you must register for Regions Now Banking. No checking account is required to sign up for Now Banking. Regions reserves the right to refuse to cash any check.

3Subject to credit approval. Interest will continue to accrue during the period the payment is skipped or deferred. For installment loans, deferring or skipping payments may extend the term of your loan, but will not automatically extend any optional insurance. Forbearances, skipped payments, and deferrals in general (a) vary by customer, (b) defer – rather than cancel – certain payment obligations, and (c) require payment in full of deferred payments to the end of the forbearance or deferral period, in addition to any other amounts owing, unless you make other arrangements with the Regions to resolve the default.

4New unsecured personal loan rate discounts cannot be combined with other special offers or discounts. Interest will accrue during the optional 90-day payment deferral period for unsecured commercial loans, if applicable.

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